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Shipping and Delivery

OUR SHIPPING AND DELIVERY PROMISE

In order to deliver on our promise of exceedingly personal service and ensure prompt delivery of your fabulous order, we guarantee to process order within 1-2 working days. Usually courier company will takes about 1-3 working days (Malaysia) and 2-5 working days (other countries) to deliver.

 

**Shipping rates will be based on the dimensional weight of the shipment when the dimensional weight (volumetric standard) exceeds the actual weight. Product weight shown in website are based on the total actual weight or the total dimensional weight, whichever is greater.

 

***Calculation formula: (Length x Width x Height in cm)/ 6000 = Volumetric Weight in kg.

SHIPPING RATES- WEST MALAYSIA

Enjoy special rate RM6 on all orders deliver to West Malaysia. Get free shipping when you purchase RM80 and above. Promotion items DO NOT entitled for free shipping. Our delivery partner in West Malaysia are JnT and POSLAJU.

SHIPPING RATES- EAST MALAYSIA

Enjoy Special Rate RM12.50 for first 0.50kg when you ship your item to Sabah, Labuan & Sarawak. Our delivery partners in East Malaysia is POSLAJU.

SHIPPING RATES- BRUNEI

Enjoy Special Rate RM65.00 for 1st kg on all orders deliver to Brunei, subsequent 0.50kg will be charged at the rate of RM15.00. For example, your order is 1.50kg, shipping rates will be charged is RM65.00 + RM15.00 = RM80.00. Our delivery partners in Brunei is JnT.

SHIPPING RATES- SINGAPORE

Enjoy Special Rate RM48.00 for 1st kg on all orders deliver to Singapore, subsequent 0.50kg will be charged at the rate of RM7.00. For example, your order is 1.50kg, shipping rates will be charged is RM48.00 + RM3.00 = RM51.00. Our delivery partners in Singapore is GDEX or JnT.

SHIPPING RATES- INTERNATIONAL

Please contact us at hello@happy2u.my or whatapps us at +60169523287 for the shipping rates. Our delivery partner for International order except Singapore is EMS courier service. Transit time may vary depending on the country.

7 DAYS FREE RETURN

Simple return without any reasons within 7 days! Free return only applicable to order within West Malaysia. However, East Malaysia and International customers are still eligible to return within 7 Days where the return shipping fee will be borne by the customer.

 

More information about 7 Days Free Return.

More information about Exchange Policy.

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