Return request must be made within 14 days from the date your order is confirmed. For example. You placed and order on 1st January 2022. The return request must be made latest by 14th January 2022.

Yes. Please fill in the Return Request here

Yes, you need to wait for approval email. In that email, we will explain in details on how to return the item. For local order (West Malaysia), in that email we will provide you with a free return label.

The return process will take 3 working days in the form of a monetary voucher. 

Once the return item is processed, you will receive a store credit to be use for your next purchase. In the event of a refund, your store credit, in the form of a monetary voucher is valid for one (1) year only. Terms & Conditions applied.

For more detailed information, visit our Exchange Policy