For more detailed information, visit our Exchange Policy

Return request must be made within 14 days from the date your parcel is received. For example, you received the parcel on 1st January 2024. The return request must be made latest by 14th January 2024.

Once the return item is processed, you will receive a store credit to be use for your next purchase. In the event of a refund, your store credit, in the form of a monetary voucher is valid for one (1) year only. Terms & Conditions applied.

The return process will take 3 working days in the form of a monetary voucher. 

Yes. Please fill in the Return Request here

Yes, you need to wait for approval email. In that email, we will explain in details on how to return the item.