Free 7 Days Return >
  FREE SHIPPING on order above RM80

TERMS AND CONDITIONS

Return & Exchange for SALE ITEM
1. Items purchased under Collection RM11, RM22 and RM33 cannot be returned. All sales are final.
2. Please keep in mind that items are put into sale due to broken size (not all colors and sizes available), may have a slight defect less than 2% but un-noticable when wearing, and stock clearance for the item that will not be restock again.

Return & Exchange for NORMAL ITEM
1. Items purchased outside / apart from Collection RM11, RM22 and RM33 CAN be returned.
2. If for any reason you are not completely satisfied with the item purchase, you may return your purchase to us for a store credit refund.
3. We recommend posting the shoes with the original box to ensure that the product is delivered in acceptable condition.
4. Kindly click here (https://www.happy2u.my/pages/7days-free-return) to get more info on our 7 Days Free Return. 

What should I do when I received a defect item/wrong item/missing item?
For all orders with missing, defect or wrong item, email us at hello@hapopy2u.my with you order number. You may call us at 016-952 3287. We will advise accordingly.

Order Cancellation.
Orders cannot be cancelled once it is being processed. We are not able to process refunds and cancellation once the payment is confirmed. This is to avoid error in stock inventory and to make sure all orders can be processed in timely manners. If you facing any difficulties when making order or doing payment, feel free to reach our customer service.

TERMS AND CONDITIONS

Return & Exchange for SALE ITEM
1. Items purchased under Collection RM11, RM22 and RM33 cannot be return. All sales are final.
2. Please keep in mind that items are put into sale due to broken size (not all colors and sizes available), may have a slight defect less than 2% but un-noticable when wearing, and stock clearance for the item that will not be restock again.

Return & Exchange for NORMAL ITEM
1. Items purchased outside / apart from Collection RM11, RM22 and RM33 CAN be return.
2. If for any reason you are not completely satisfied with the item purchase, you may return your purchase to us for a store credit refund.
3. We recommend posting the shoes with the original box to ensure that the product is delivered in acceptable condition.
4. Kindly click here (https://www.happy2u.my/pages/7days-free-return) to get more info on our 7 Days Free Return. 

What should I do when I received a defect item/wrong item/missing item?
For all orders with missing, defect or wrong item, email us at hello@hapopy2u.my with you order number. You may call us at 016-952 3287. We will advise accordingly.

Order Cancellation.
Orders cannot be cancelled once it is being processed. We are not able to process refunds and cancellation once the payment is confirmed. This is to avoid error in stock inventory and to make sure all orders can be processed in timely manners. If you facing any difficulties when making order or doing payment, feel free to reach our customer service.

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